Frequently Asked Questions

What designs can I choose from?

Here at Anthonys Fine Jewellery everything is custom-made in our own workshop, so you can either choose a design from our website, in store or have one of our design experts create something totally unique for you. If you have seen something you like elsewhere, we can adapt that to suit the stone of your choice.

What is the difference between Platinum and White Gold?

One question our jewellers are frequently asked is “which is the better metal between white gold and platinum?” The answer is not so simple. They both have their advantages and disadvantages and design choice can play a big part in which metal may be better for you.

Platinum is inherently stronger than white gold and the density of platinum means it wears away more slowly than white gold. Whilst its density can offer many benefits, it also has a few drawbacks. Platinum is a very malleable metal, and as a result it loses it polish quite quickly and square edges will begin to round off. Very fine designs may not be suitable, as the metal can bend out of shape, potentially losing stones from settings. In contrast, white gold maintains it polish for longer and is often a better choice if your design has square edges, an engraved surface or bevelled details. Also, it can be more rigid for fine designs and claw settings.

Another separating factor is colour. While platinum is a naturally white metal, gold is naturally yellow and white gold is made white by alloying it with other metals such as palladium. Because of the yellow metal content, white gold is slightly off white in colour. This can be corrected by a surface treatment called rhodium plating. Rhodium plating is the application of a very thin layer of a metal called rhodium that is electrically plated on to the surface of the white gold to brighten and enhance its colour. This plating wears off over time and needs to be reapplied. The length of time between applications can vary depending on the individual wearer, from weeks to years.

Can I use my own stone in a custom make?

Yes, absolutely. We can hand-make your dream ring around your own stone.

Do you provide a guarantee on my jewellery purchase?

Anthonys Fine Jewellery prides itself on the highest standard of workmanship that goes into making every piece. Reflecting our high quality standards, all of our jewellery come with a lifetime guarantee against faults in materials and workmanship. To ensure your precious stones are securely set, you must bring in your piece of jewellery for an annual check. This is a free service and is included with all our engagement rings. Our guarantee covers any defect caused by faulty materials or workmanship. Our guarantee does not cover defects relating to general wear and tear, scratching, damage caused by accidents, neglect or misuse, or any resulting loss of the ring or precious stones from the ring. If the ring has been repaired or modified by someone other than ourselves the guarantee is void. Rings that are covered by the guarantee will be repaired free of charge. Rings that are not covered will be quoted for repair.

Do you offer insurance for my jewellery?

At Anthonys we understand your jewellery is of significant sentimental value. That’s why we have partnered with and recommend ‘Q Report’ ( to provide our clients with an insurance policy that is specifically tailored to your jewellery items. Q Report offers far more piece of mind in replacing your valued pieces by taking highly detailed reports and ensuring that your piece is remade like for like, at your ‘Q certified’ jeweller. However, Anthonys also welcomes any customers dealing with other insurers and will provide the highest quality service in placing your valued jewellery. Upon purchase, you may speak to our consultants to discover more about the cover available to you.

How should I clean my jewellery?

  • Professional Cleaning is the best option. Our jewellery cleaning service is complimentary for life for all of our clients. For White Gold pieces you should book it in with us for a polish and rhodium plate as needed to get it sparkly again. For all other coloured gold jewellery you can still book it in with us for a clean and polish.
  • It is also good to keep in mind that the sooner you bring a piece into us we can identify any potential wear and tear issues before it is too late!
  • Soak your jewellery in a small bowl of warm, soapy water made with any mild liquid detergent or household ammonia. Gently brush the diamond jewellery with a soft toothbrush while it is in the suds. Then rinse each piece under warm running water. Make sure to always stopper your sink.
  • Pearl Jewellery must be cleaned with professional pearl cleaner ONLY

Do you do Valuations?

Valuation details for your treasured pieces of jewellery are important not only for insurance purposes but also for replication or resale. Anthonys prides itself on providing the most accurate valuations based on current market value. We encourage all customers to insure their items using an Anthonys Valuation Report, and then preferably protected with a jewellery specific insurer, like Q Report.

I already have a design in mind – can you make it?

Yes, absolutely. All of our engagement rings are custom made by our team of Master Jewellers in house so you can have any design but we will also make sure the design will be functional for its purpose. Just make a free design appointment to sit down with one of our designers and we can give you a quote. If you have a picture of the design you want, bring it along or, alternatively, we can create a sketch based on your ideas.

Can I use a coloured stone instead of a diamond for an engagement ring?

Here at Anthony’s we have a passion for coloured gemstones. Our Love in Colour collection is an engagement ring designed with a pop of colour for something a bit different. We love precious Australian Blue Sapphires, Pink Sapphire, Yellow Sapphire and Ruby as these stones are best for a hard stone. If vibrant Green is your desire, we select extremely rare Tsavorite which have a beautiful lustre and brightness. We sell a wide range of precious and semi-precious coloured gemstones and source our stones from a wide network of mines from all over the world. From the deep purple hues of a Tanzanite, the cool blue of an aquamarine or the fiery red of a ruby, we share your passion for colour.

How long does it take to have a custom made ring?

It usually takes 6-8 weeks from when you place your order, depending on the complexity of the design and sourcing the stone.

What kind of jewellery do you make?

Anthonys Fine Jewellery specialises in custom made fine jewellery. We use 9ct, 14ct, & 18ct Gold, Platinum and 925 Sterling Silver. This includes engagement and wedding rings, coloured stone jewellery, bracelets, pendants, earrings and more. We have various collections

We make our jewellery to order using the highest quality materials, incorporating stunning hand-engraving, diamonds and coloured gemstones as requested. If you can imagine it, we can create it; as long as the design is technically possible and will safely hold any chosen stones. Make an obligation-free appointment today to discuss your custom design with one of our friendly jewellers.

Can I remodel my old jewellery?

Yes, absolutely. Anthonys offers a unique custom design service that allows clients to remodel their existing pieces into a bespoke new ‘one of a kind’ piece. This process begins in store where you can meet with one of our consultants to discuss your options.

Anthonys Fine Jewellery understands the importance of a cherished piece of jewellery. Sentimental pieces or family heirlooms mean more than money can buy. However, sometimes these items become damaged or worn and need some love to restore to their original beauty.

Can I get my dream ring made within my budget?

Yes, absolutely. Anthonys have created the ‘Little Sister Program’ to cater to our clients who have fallen in love with a piece but cannot stretch the budget. Anthonys have many big designer collections such as the JOBSON collection which creates breathtakingly beautiful pieces of jewellery. To cater to those who wish to own these pieces, Anthonys offer the Little Sister Program which these bespoke pieces can be reproduced on a smaller scale to fit your budget. This makes it possible for everyone to own their own handmade bespoke piece without breaking the bank!